Sarah Robbins Team Call 712.432.0075 (playback -1085) 668998# Elizabeth Guess – Rockstar Recruiting School May 12, 2013 This is a GIFT! This is a blessing that I can share with people. Nothing provides people what R+F can provide! Earning potential is huge. I am equipping leaders and they are recruiting leaders. This is truly a vehicle for change! I am trying to share with as many people as fast as possible. Sponsoring women and children in India is the heart of Elizabeth’s business! Sowing and reaping is a big reason why she is blessed! Elizabeth took her time to develop recruiting skill. What was the turning point? No business to a STAR recruiting record! She put in work even when she didn’t see results. Be confident that this will turn around in odds for you. They pull back on activity when they don’t see results! Who is doing well? Nicole Cormany is doing well. Call her! Nicole asked her to tell her Story. She was rambling… Nicole was patient and polite and she re-worked her story. She helped Elizabeth tell a compelling story and to share her R+F story. Belief ~ Faith ~ Belief in what I can’t see ~ Energy ~ Worked through her own set of odds ~ Reached out to her up line. Recruiting Skill: I am a believer in how fast you get to your best prospects. Your list is every single person on your Facebook page ~ Everyone you know ~ log into every database and get a contact base going. Start calling. Leave a vague message. I don’t talk about my business “Hey, I think you would be a great resource for my business, text me back the availabilities that you have.” ~ that way they feel complimented. What do I mean? Everyone likes to be perceived as valuable, they don’t like to be “chased”. They don’t like for there to be a sense of desperate. If it doesn’t resonate with me, I don’t use that approach. Call and share your 5 minute story and lead them to a 3 way call. 10/20/ 30 hours a week – everyone is being led to bring their top prospects to a 3 way call. Reach out on Facebook. I’m updating my contacts and I need your phone number! Be as vague as you can. Everything that you are doing, they are wondering if they would be comfortable doing the same thing. Put yourself in the mind of the prospect. Move quickly~ you never run out of contacts. Consultants say, “I don’t know anyone”! The average funeral has 250 people~ If you do run out of contacts, then get out and lifestyle market and meet new people and SHARE! Have a professional sense of urgency. Invite them to a call Sift and Sort. It is your job to share and their job to decide. Development of Leaders: She is getting so many people to LV and to Elite! Getting them off to a fast start! Elites & Level Fives. They all work systematically and with humility! We are allowing everyone to make the business what they want. We look for runners! If they don’t run… replace! Keep recruiting. Make list, create their story. Share what drew them to R+F. Keep it simple. Share = Lead to a 3 way = Close! I need to empower them to be the leader of their organization. If they are so dependent on me, then we have a big problem. Track your leadership! Some of us have to dig deeper, if you don’t have up line support. Dig until you find it! When they hit Level Five… find out what their goal is? What is their goal. Find people to replace them when they have reached their goal. Track their goal every day! Know your leader’s volume and when they are ready to run for a Lexus. I’m not going to drag anyone along. Set expectations! Get this moving! Schedule time for 3 way calls! They show up for work and match their efforts. Help get new leaders started. BBL Inviting Language: Invitation needs to have every contact that you have ever had. Does not need to be limited to your local market. Blast it out to everyone. RFx Mentor Call – 805-399-1300 (1399) 278694# I have never heard a training on “drama”. There is a relationship with your sponsor; your directs; your sidelines; cross-lines; over-laps; corporate~ so many people in your life that you will be in contact with… people needing instruction and encouragement. Many are not enrolled to do what it takes. There are a whole lot of women. Women who have multiple lives! What is the relationship between you and your team. Set down healthy boundaries. You set those in place so that you don’t get taken advantage of. Making sure that your time is not wasted. You have to have a set system in place. How will they get their questions answered. The system is called the chain of command. When I am prospecting, I let them know that they will have resources, but they will have to do the work. I will never know more about your work than you do. I don’t make any promises. I don’t know how strong their reason WHY is. They will plug into training. I will save 3 ways for their newbies and then I push them off the cliff to do their own. I just don’t have time if I am doing 3 ways for my entire team. I am also not their therapist. When someone signs on, I find them an accountability partner. We don’t need to be the “GO TO” for their problems. Talk to their accountability partner with a short 3 – 8 minute call a week and move on to a plan of action. Work out a daily plan of action. If you don’t, then you will fall into a management mode. They need to know that you are not the key to their success. They need to be system dependent. We need to be in contact every day for 30 – 45 days, but they are the ones that need to call me. I will not reach out to them. If I don’t hear from them, I don’t ever check on them. This is the real world! In the professional world, when I needed an answer, then I worked to find the answer to my questions. There is no need to be hand-held in this business. We have all the answers at our fingertips. Reach out! Keep going up, and don’t be a victim. You are not a one-man-show. Know the moving parts. You need to appreciate them! Send them a text ~ a FB chat ~ a note in the mail. Send them something that shows them that you are watching them. This is not due to your own set of abilities. This is much bigger than you. Proud and greedy and you lose sight of others. Then you will grow irritated with others. If your team is not performing, you need to make this about them. Appreciate them for the contribution they are making to the team. Equip them to run towards their goals. Who wants to hit EC ~ LII ~ LV~ You control the pace of your business. As you share, you will recruit. As you recruit you will replace “Duds”. Most of your team will be duds. Replace Consistency is key. Consistency with gifts, recruiting, recognition, needs to be duplicable, and this will eliminate a lot of the drama. BBL’s, Facebook pages, Gifts that you give, Lexus events. I will attend 1 BBL for a direct if it is within a 2 – 3 hour drive time. I have 3 way calls for my directs and their directs. You have to be consistent with recognition: What is the criteria for your “Newbie Knock Out” program? Be consistent with any and all recognition. Gifts: Your business and your business only. Just as you see others giving over-the-top awards. You can’t send your directs and non-directs different gifts. They will stop listening and engaging. They will think that you don’t appreciate them. Let them know ahead of time what you are giving them is “private”. Whose Lexus events will I attend? They have to be my direct team. As my team grows, I have to be consistent. Develop a system that works. As your organization duplicates… you have to stick to it! If you are shouting out on a FB wall, don’t hand out recognition that is not earned. Issue with someone below them? Pick up the phone and call them, whether you are at fault or not. Everyone wants to be viewed as humble. When you have a relationship, then you have to hit a resolution. They will stop listening and they will stop helping. It’s just the right thing to do to call them. Show humility. There will be mis- information and that leads to distraction from doing their business. This leads to distraction that keeps them from making the calls. Is there an issue with someone you do not know, then just learn when to make the call. Is it, “thanks for letting me know… if I have any advice around this situation, then I will get back to you and let you know.” They might try to do it a couple of times. I wanted to let you know about “so and so….” Do not allow drama! Outside skepticism – always stay focused on your org. Don’t engage in gossip. I have no idea what is going on in other organizations. I have an intentional unawareness because it doesn’t affect me at all. Don’t look around in unproductive ways. You focus on your own organization. You will get whatever you are looking for. Keeps me focused. If I personally check all my business email, I would have no time to work my business. People will learn to solve their own problems. When I turn off my phone. . . I’ll find 20 text messages. They will always find the answer. They find their own wings and they “fly”. I am never going to enable them. I am going to empower. My team has a ton of over-lap. We need to deal this. We have problems – they know that if they snooze, they lose. Leaders will get mad at other leaders. If you think there is validity, you need to call. They all know each other very well. People will make up lies, rumors, and it can be seen as a threat. You don’t have to waste time defending yourself. If you did make a mistake, humble yourself and make that call. As your organization grows, you will eventually be under the microscope. If you are not involved personally with someone, Elizabeth might say, “Hmmm.. I’m surprised. I’ve heard great things about that leader. They are not here to share their side of the story, so I guess we will never know, will we?” The prospect gets to decide. The prospect many times reaches out to the other leader. They want to work with someone for whatever reason… they avoid a difficult conversation. It almost always involves the prospect. Corporate does not have a dog in this fight. There is also a system in place at corporate. The power of women and men in this organization, stay away from the ones who are not. Choose whomever I have respect for. Run with those who have better character, more positive and more encouraging. Train on this topic! Never be too proud when you are in the wrong. Pick up the phone and call that person. Lower your complaining and avoid distractions. Pick up the phone and prospecting instead. We all deal with drama, but focus instead on your business and your future!