Group Stakeholder Analysis
Education in Za’atari Refugee Camp (Jordan)
Madeline Stein, Michael Cahill, and Matthew Chrastek
SIS-750-A02
Stakeholder
Families of
Refugee
Students
Interest
Potential
Interaction
Rebuilding a Could join
Important role
secure life workforce in
models in
for
either camp
lives of
themselves
or Jordan
children,
and their
proper,
could urge
families
could help
children to
children
attend
study
schools, could
also
negatively
influence
children;
demanding
they stay
home or enter
workforce
Constraints
Priority/Importance
May not be
educated or may
have ulterior
motives for their
children
Medium-high
Government
of Jordan
(GoJ)
Providing
safe haven
and
necessary
life services
to neighbors
in crisis
Large
amounts of
desert land
for camp,
limited
resources
Provides land,
some
security,
mostly indirect
interaction
Limited resources,
seem to be more
focused on
integrating small
number of refugees
into local
communities
instead of focusing
on large ( pop.
150,000+) refugee
camps
High
Syrian
Refugee
Students
Rebuilding
lives, living
a ‘normal’
childhood,
education
Could join
child labor
workforce,
older youth
could join
Syrian
resistance
Direct
recipient
Could be enticed to
join workforce or
rebels. Some may
be more motivated
to make money
rather than invest
time in their
education
High
UNICEF
Main aid
agency,
facilitator
Providing
critical
services for
refugees
such as
WASH,
education,
Direct
Limited funds, must
rely on donations to
fund larger projects,
some eligibles may
be unaware of the
services provided,
sometimes suffer
High
shelter and
healthcare
from limited
mandate,
Other Aid
agencies
Program
managers,
on-site
assistance
Improving
lives of
refugees,
providing
critical
services
including
education
supplies,
teacher
education
Direct
Limited funds,
possible
language/cultural
barriers
High
3 party
government
donors
Providing
necessary
funds to
meet basic
needs
Stabilizing
the lives of
refugees,
good-will,
public
relations
Indirect
Limited exposure,
potential for citizens
of government to
demand funds stay
in donor country
Medium
Private
donors
Providing
necessary
funds to
meet basic
needs
Stabilizing
the lives of
refugees,
good-will,
public
relations,
in/directly
promoting
cause
(religious)
Indirect
Limited ability of
funds
Medium
rd
Za’atari Refugee Camp Stakeholder Relationship Diagram
Secondary Stakeholders
Primary Stakeholders
Jordanian
school
system
Partner local NGOs
Key Stakeholders
Jordanian
Citizens
Education
working
group
Families
of
Students
UNICEF
Syrian
Refugee
Students
Relevant
Teachers
REACH
UNHCR
Educating
Syrian Refugees in
Za’atari
Education
help desk
WFP
Partner INGOs
GoJ
International
Community
Country/ Entity
Donors
Assad Regime
Stakeholder Relationship Diagram Key
Symbol/Color
Meaning
Circle/Orange
Purpose of Program
Circle/Blue
Key Stakeholders
Circle/Dark Red
Primary Stakeholders
Circle/Dark Green
Secondary Stakeholder
Bubble/Red
Persons not represented by an Org. or Gov.
Bubble/Dark Green
International Organizations
Bubble/ Light Blue
Governments (or Governmental Unions, e.g. the EU)
Arrow/Red
Animosity or strained relations
Arrow/ Light Green
Concern (human or otherwise)
Arrow/ Light Blue
Donations and contributions to
Arrow/ Black
Coordinates with, or Reports to