Chapter Introduction
Section 1: Sources of Stress
Section 2: Reactions to Stress
Section 3: Coping with Stress
Section 4: Stress in Your Life
Chapter Objectives · Section 1
Sources of Stress
Explain how stress results from our
perceptions of demands placed upon
us and our evaluations of situations
we encounter.
Chapter Objectives · Section 2
Reactions to Stress
Describe the beneficial and harmful
reactions people have to stress.
Chapter Objectives · Section 3
Coping with Stress
Explore the defensive and active
coping strategies that people use to
deal with stress.
Chapter Objectives · Section 4
Stress in Your Life
Describe how college and work can
lead to stress.
Main Idea
Stress results from our perceptions of
demands placed upon us and our
evaluations of situations we encounter.
Vocabulary
• stress
• stressor
• stress reaction
• distress
• eustress
• conflict situation
Objectives
• Define stress.
• Identify various sources of stress.
Do you find homework to be
stressful?
A. Yes
B. No
C. Sometimes
0%
A
A. A
B. B
C.0%C
B
0%
C
Components of Stress
• Stress
• Stressor
• Stress reaction
Components of Stress (cont.)
• Two types of stress:
– Distress
– Eustress
Components of Stress (cont.)
• Cognitive model of stress—how a person
perceives and evaluates an event makes a
difference.
What is another name for positive
stress?
A. Stressor
B. Stress reaction
C. Distress
D. Eustress
0%
A
A.
B.
C.
0%
D.
B
A
B
C
0%
D
C
0%
D
Conflict Situations
• Conflict situations
Types of Conflict
Situations
Conflict Situations (cont.)
• Four categories of conflict situations:
– Approach-approach conflict—the individual must
choose between two attractive alternatives.
– Avoidance-avoidance conflict—when an individual
confronts two unattractive alternatives.
– Approach-avoidance conflict—when an individual
wants to do something but has fears or doubts or is
repulsed by it at the same time.
– Double approach-avoidance conflict—the individual
must choose between two or more alternatives, each
of which has attractive and unattractive aspects.
Conflict Situations (cont.)
• How a person copes with stress depends
on how he or she appraises the situation.
• Primary appraisal refers to our immediate
evaluation of the situation.
Conflict Situations (cont.)
• Three ways to appraise a situation:
– Irrelevant
– Positive
– Negative
Conflict Situations (cont.)
• Secondary appraisal involves deciding
how to deal with a potentially stressful
situation.
What do you call the conflict when
you have to choose between two
attractive alternatives?
A. Approach-approach conflict
B. Avoidance-Avoidance conflict
0%
0%
0%
D
A
0%
A
B
C
D
C
D. Double approach-avoidance
conflict
A.
B.
C.
D.
B
C. Approach-Avoidance conflict
Environmental Stressors
• Noise is one of the foremost irritants in the
lives of people.
• Crowding can be another stressor.
• The problem occurs not when you are
crowded but when you feel crowded.
• The effects of crowding depend on the
situation.
• Major life changes are a source of stress.
Environmental Stressors (cont.)
• Common to most of these events is the
separation of an individual from familiar
friends, relations, or colleagues.
• Thomas H. Holmes and Richard H. Rahe
developed the Social Readjustment Rating
Scale (SRRS)—to measure the effects of
43 common events.
The Social Readjustment
Rating Scale
Environmental Stressors (cont.)
• Hassles are the relatively minor, day-today stressors.
• Research has found a connection between
hassles and health problems.
• Small, positive events, called uplifts, can
protect against stress and offset the effects
of hassles.
Some Daily Hassles
Are holidays a stressful time for you?
A. Yes
B. No
C. Sometimes
0%
A
A. A
B. B
C.0%C
B
0%
C
Main Idea
People react differently to life’s stressors.
These reactions may be beneficial or harmful.
Vocabulary
• anxiety
• anger
• fear
• immune system
• social support
Objectives
• Give examples of the psychological,
physical, and behavioral reactions to stress.
• Identify stages of the stress reaction.
Which of the following would cause
the most stress for you?
A. Upcoming tests
B. Asking someone to
go on a date
C. Speaking in public
D. Being sent to the
principal’s office
0%
A
A.
B.
C.
0%
D.
B
A
B
C
0%
D
C
0%
D
Fight-or-Flight Response
• Regardless of the stressor, the body reacts
with immediate arousal.
Fight-or-Flight Response (cont.)
• The adrenal glands are stimulated to
produce:
– hormones that increase the amount of
blood sugar for extra energy.
– adrenaline, which causes rapid
heartbeat and breathing that enables the
body to use energy more quickly.
Fight-or-Flight Response (cont.)
• Fight-or-flight response—this response
prepares you to face potentially dangerous
situations.
The Fight-or-Flight
Response
Which body part produces adrenaline,
which causes rapid heartbeat and
breathing and enables the body use
energy more quickly?
A. Adrenal Glands
B. Kidney
C. Heart
D. Pancreas
0%
A
A.
B.
C.
0%
D.
B
A
B
C
0%
D
C
0%
D
General Adaptation Syndrome
• Hans Selye identified three stages in the
general adaptation syndrome:
– Alarm
– Resistance
– Exhaustion
According to Selye, which is NOT a
stage in the body’s stress reaction?
A. Alarm
B. Resistance
C. Exhaustion
D. Acceptance
0%
A
A.
B.
C.
0%
D.
B
A
B
C
0%
D
C
0%
D
Emotional and Cognitive Responses
• The most common response to a sudden
an powerful stressor is anxiety.
Emotional and Cognitive Responses
(cont.)
• Other responses:
– Anger may result from frustration.
– Fear is the usual reaction when a
stressor involves real or imagined
danger.
Emotional and Cognitive Responses
(cont.)
• Examples of short-term emotional stress:
– Overreacting to minor irritations.
– Getting no joy from daily pleasures.
– Doubting one’s own abilities.
Emotional and Cognitive Responses
(cont.)
• Cognitive reactions to stress:
– Difficulty in concentrating or thinking
clearly.
– Recurring thoughts.
– Poor decision making.
Emotional and Cognitive Responses
(cont.)
• Continued frustration can lead to burnout.
• Prolonged stress, such as burnout, in
combination with other factors, adversely
affects mental health.
• Post-traumatic stress disorder—a
condition in which a person who has
experienced a traumatic event feels
severe and long-lasting after-effects.
Deepak Chopra
What is the most common response
to a sudden and powerful stressor?
A. Anxiety
B. Anger
C. Fear
D. Acceptance
0%
A
A.
B.
C.
0%
D.
B
A
B
C
0%
D
C
0%
D
Behavioral Reactions
• People react to stress in very different
ways.
• Stress can cause positive or negative
short-term behavioral changes.
• Escape is another behavioral stress
reaction.
Which is a behavioral reaction to
stress?
A. Aggression
B. Escape
0%
D
A
0%
A
B
C
0%
D
C
D. All of the above
A.
B.
C.
0%
D.
B
C. Develop a nervous habit
Physical Reactions
• Some people develop psychosomatic
symptoms as a result of stress.
• The physiological fight-or-flight response is
the body’s first reaction to stress.
Physical Reactions (cont.)
• Stress is also a contributing cause of
illness.
• It can directly cause an illness, or it can
weaken your immune system, allowing
infection to invade your body.
What kind of illness can emotional
stress cause?
A. Peptic ulcers
B. Hypertension
C. Asthma
D. All of the above
0%
A
A.
B.
C.
0%
D.
B
A
B
C
0%
D
C
0%
D
Factors Influencing Reactions to Stress
• Personality differences effect stress.
• Type A personalities are very likely to have
coronary artery disease, often followed by
heart attacks, in their 30s and 40s.
• Emotional expressiveness can also effect
a person’s reaction to stress.
Factors Influencing Reactions to Stress
(cont.)
• Physical disorders are more likely to
happen when we do not have control over
stressors.
• Feedback is an important factor.
Factors Influencing Reactions to Stress
(cont.)
• Social support can buffer an individual
from the effects of stress.
Factors Influencing Reactions to Stress
(cont.)
• Social groups offer at least four kinds of
support:
– Emotional
– Appraisal
– Informational
– Instrumental
Which type of support represents
active, positive support in the form of
direct help such a place to live?
A. Emotional
B. Appraisal
0%
D
A
0%
A
B
C
0%
D
C
D. Instrumental
B
C. Informational
A.
B.
C.
0%
D.
Main Idea
People deal with stress by employing
defensive and active coping strategies.
Vocabulary
• cognitive appraisal
• denial
• intellectualization
• progressive relaxation
• meditation
• biofeedback
Objectives
• Explain defensive strategies of coping with
stress.
• Describe active strategies of coping with
stress.
How well do you deal with stress?
A. I ignore it
B. I try to rid the stress
C. I talk to someone
D. I try to avoid stress
0%
A
A.
B.
C.
0%
D.
B
A
B
C
0%
D
C
0%
D
Psychological Coping Strategies
• Coping with stress is an attempt to gain
control over a part of one’s life.
• Cognitive appraisal
Psychological Coping Strategies (cont.)
• Defensive coping strategies:
– Denial
– Intellectualization
– Active coping strategies involve
changing our environment or modifying
a situation to remove stressors or
reduce the level of stress.
Types of Coping
Strategies
Psychological Coping Strategies (cont.)
• Active coping strategies include:
– Hardiness
– Controlling stressful situations
– Problem solving
– Explanatory style—pessimist versus
optimist
Irrational Assumptions
That Can Cause Stress
Psychological Coping Strategies (cont.)
– Relaxation
• Progressive relaxation
• Meditation
– Biofeedback
– Humor
– Exercise
Psychological Coping Strategies (cont.)
– Support groups and professional help
– Training
– Improving interpersonal skills
Stress: A Summary
Model
Which active coping strategy do you
think is the most effective?
A. Hardiness
B. Controlling stressful
situations
0%
D
A
0%
C
D. Explanatory style
B
C. Problem solving
A. A
B. B
C. 0%C
0%
D. D
Main Idea
For many people, college and work involve
adjustment and stress.
Vocabulary
• autonomy
• developmental friendship
• resynthesis
• career
• comparable worth
Objectives
• Identify some of the issues related to
adjustment to college life.
• Describe issues related to starting a first
job.
When do you think you are
independent from your parents?
A. During high school years
B. When you move out
of the house
C. When you get a job
D. Never completely
independent
0%
A
A.
B.
0%
C.
D.
B
A
B
0%
C
D
C
0%
D
Stress in Your Life
• Autonomy
• The emotional upheaval many first-year
college students feel has been called
“college shock.”
Choosing College
• Ways going to college stimulates change:
– College may challenge the identity a
student has established in high school.
– Students encounter greater diversity
than they ever have before.
• Developmental friendships
– Instructors and assigned books may
shape a student as well.
Choosing College (cont.)
• Ways of coping with change:
– Some students focus more narrowly when their
goals are threatened by internal or external
change.
– Others avoid confront doubt by frittering away
their time, going through the motions of
attending college but detaching themselves
emotionally.
– Some manage to keep their options open until
they have enough information and experience
to make a choice.
Choosing College (cont.)
• Resynthesis
According to Madison, which is NOT a
method of coping with stress in college?
A. Resynthesis
B. Focus more narrowly
C. Change majors
D. All of the above
0%
A
A.
B.
0%
C.
D.
B
A
B
0%
C
D
C
0%
D
Working
• Each person’s work experience is different
and each person reacts differently to a job
as a result of his or her own personality.
Working (cont.)
• Five major sources of work satisfaction:
– Resources
– Financial reward
– Challenges
– Relations with coworkers
– Comfort
Working (cont.)
• Some theorists predict that people will
change their career several times in their
lifetime.
• Comparable worth
– The market value of many jobs traditionally held by
women is considerably lower than that of
comparable jobs traditionally held by men.
– Men and women are not evenly distributed among
the various occupations.
Working (cont.)
• Two laws that were created to address
inequalities:
– The Equal Pay Act of 1963
– The Civil Rights Act of 1964
Distribution of Male and Female
Workers by Occupation
Which would give you the most work
satisfaction?
A. Financial reward
B. Comfort
C. Challenge
D. Relations with
coworkers
0%
A
A.
B.
0%
C.
D.
B
A
B
0%
C
D
C
0%
D
Types of Conflict Situations
Conflict situations cause stress because you must give up something you want to get
or face something you wish to avoid.
The Social Readjustment Rating Scale
The SRRS lists 43 items that require individuals to make the most changes in their
lives. Each number (mean value) refers to the expected impact that event would have
on one’s life. To obtain your score, add the numbers associated with each event you
experienced in the past
year. The total number
reflects how much life
change you have
experienced.
Some Daily Hassles
We face frustration every day—these are the daily hassles of life.
The Fight-orFlight Response
Our fight-or-flight
response is triggered
by potentially
dangerous or stressful
situations, such as a
scare in the middle of
the night or giving a
speech in public. As
soon as you feel
threatened, your body
prepares itself for
action.
Types of Coping Strategies
The two major ways that people deal with stress are by either focusing on it and trying
to reduce it or ignoring the stress completely.
Irrational Assumptions
That Can Cause Stress
Some people hold selfdefeating, irrational beliefs
that cause stress and prevent
them from adequately
adjusting to life’s challenges.
Stress: A
Summary
Model
Your evaluation of
a situation interacts
with the stressor
and what you
perceive to be the
available resources
to determine how
you react to the
stressor. You
respond to stress
on several levels.
Distribution of Male and Female Workers by Occupation
One of the reasons for differences in pay between the genders is that men and women
are not evenly distributed among occupations. If men tend to cluster in higher-paid
occupations and if women tend to cluster in lower-paid occupations the average pay of
men and women will differ.
Deepak Chopra
1947–
“By quieting the mind
which then quiets the
body and the less
turbulent the body is,
the more the selfrepair, healing
mechanisms get
amplified.”
Chapter Concepts
Transparencies
Four Types of Conflict
Common Reactions to Stressors
Select a transparency to view.
stress: a person’s reaction to his or her
inability to cope with a certain tense
event or situation
stressor: a stress-producing event or
situation
stress reaction: the body’s response to
a stressor
distress: stress that stems from acute
anxiety or pressure
eustress: positive stress, which results
from motivating strivings and challenges
conflict situation: when a person must
choose between two or more options that
tend to result from opposing motives
anxiety: a vague, generalized
apprehension or feeling of danger
anger: the irate reaction likely to result
from frustration
fear: the usual reaction when a stressor
involves real or imagined danger
immune system: the body’s natural
defense system against infection
social support: information that leads
someone to believe that he or she is
cared for, loved, respected, and part of a
network of communication and mutual
obligation
cognitive appraisal: the interpretation of
an event that helps determine its stress
impact
denial: a coping mechanism in which a
person decides that the event is not
really a stressor
intellectualization: a coping mechanism
in which the person analyzes a situation
from an emotionally detached viewpoint
progressive relaxation: lying down
comfortably and tensing and releasing
the tension in each major muscle group
in turn
meditation: a focusing of attention with
the goal of clearing one’s mind and
producing an “inner peace”
biofeedback: the process of learning to
control bodily states by monitoring the
states to be controlled
autonomy: ability to take care of oneself
and make one’s own decisions
developmental friendship: friends force
one another to reexamine their basic
assumptions and perhaps adopt new
ideas and beliefs
resynthesis: combining old ideas with
new ones and reorganizing feelings in
order to renew one’s identity
career: a vocation in which a person
works at least a few years
comparable worth: the concept that
women and men should receive equal
pay for jobs calling for comparable skill
and responsibility
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