You Don’t Know
What You Don’t
Know – Ethically
Speaking
Presented by:
NCRA’s CART Ethics Task Force
Members:
Linda Hershey, FAPR, RDR,
CCP, CBC – co-chair
Jennifer Schuck, RDR, CCP,
CBC – co-chair
Colin Cantlie – consumer
Valerie Stafford-Mallis, MBA –
consumer
Michele Micheals – B.A., CPM,
consumer
Anthony Verdeja – RID C.T.,
C.I., NIC, NAD Level V
Jana Owens – RID CI, CI and
SC:L
Rita Jo Scarcella - interpreter
Deanna Baker, FAPR, RMR
Kimberly August
Natalie Ennis, CBC, CCP, RPR
/ CI and CT
Rebecca Tallarico, RPR, CBC,
CC
Heidi Thomas, FAPR, RDR,
CBC – board liaison
Adam Finkel – staff support
Steve Clark – CCP, CBC
CART captioner for the
committee (Home Team
Captions, LLC)
Who??
All members wanted to be on this Task
Force
** Task Forces are limited in their scope/time
Different than a Committee
What??
Took on the challenge of creating updated
guidelines
Discussed the *hard* questions
When? Where?
10 times in 2014 * once a month starting in
March
9 times in 2015 * every other week
All meetings were telephonic with CART
captioning provided
Why??
The Code of Professional Ethics was OLD
CART captioning is a growing field
Constantly new situations with no direction
how to deal with them
Preamble
The mandatory Code of Professional Ethics defines the ethical relationship the
public has a right to expect from a Member. The Code sets out the conduct of
the Member when dealing with the consumer and/or client of CART and
broadcast captioning services and acquaints the consumer and/or client, as
well as the Member, with guidelines established for professional behavior.
The Guidelines for Professional Practice, on the other hand, are goals which
every Member should strive to attain and maintain. Members are urged to
comply with the Guidelines and must adhere to local, state and federal rules
and statutes. It should be noted that these guidelines do not exhaust the moral
and ethical considerations with which the Member should conform but provide
the framework for the practice CART and broadcast captioning. Not every
situation a Member may encounter can be foreseen, but a Member should
always adhere to fundamental ethical principles.
By complying with the Code of Professional Ethics and Guidelines for
Professional Practice, Members maintain their profession at the highest level.
Code of Professional Ethics
A Member Shall:
•
•
•
•
•
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Determine fees independently, except when established by statute
or court order, entering into no unlawful agreements with other
captioners on the fees to any client.
Be alert to situations that are conflicts of interest or that may give
the appearance of a conflict of interest. If a conflict or a potential
conflict arises, the Member shall disclose that conflict or potential
conflict.
Guard against not only the fact but the appearance of impropriety.
Preserve the confidentiality and ensure the security of information,
oral or written, entrusted to the Member by any of the parties in a
proceeding.
Be truthful and accurate when making public statements or when
advertising the Member's qualifications or the services provided.
Maintain the integrity of the CART and broadcast captioning
profession.
Continued:
•Abide by the NCRA Constitution & Bylaws.
•Accept only those assignments when the Member's level of competence will
result in the preparation of accurate captioning. The Member should remove
him or herself from an assignment when the Member believes the Member's
abilities are inadequate, recommending or assigning another captioner only
if that captioner has the qualifications required for such assignment.
•Strive to become and remain proficient in the Member's professional skills.
Keep abreast of current literature, technological advances and developments,
and participate in continuing education programs.
•Assist in improving the captioning profession by participating in national, state,
and local association activities that advance the quality and standards of the
captioning profession.
•As part of the captioning profession's commitment to the principle that quality
captioning services should be available to all, members are encouraged to
provide pro bono services to increase accessibility. Such participation should
be in accordance with the basic tenets of the profession: impartiality,
competence, and integrity.
New Guidelines for different
settings
Educational
K-12 (onsite/remote)
Post-Secondary (onsite/remote)
Medical
Legal
Meetings
Performance/Theatre
Broadcast
What’s Included:
File retention
File vs. transcript
Definitions of consumer vs. client
Verbatim vs. communication access
Knowing your consumer’s needs
Copyright laws
HIPAA laws
Confidentiality
Questions?