Post:
Finance Manager
Delegated Authority
Level 4
Team:
Financial Management
Responsible to:
Director of Finance
Responsible for:
Finance Officer
Job Purpose
The Finance Manager is a key business partner for SHP’s managers. He/she is responsible for
leading the Financial Management function ensuring that high quality financial and management
information is provided for SHP, and is used pro-actively by managers. The Finance Manager
produces accurate and timely reports and returns, including statutory accounts. He/she is
responsible for procuring some of SHP’s core services, delivers excellent customer service to
the organisation, and deputises for the Director of Finance when needed.
Key Accountabilities
1. Financial management and reporting
1.1 Produce accurate, relevant and timely management accounts and reports for SHP’s
management monthly and quarterly. Ensure income and expenditure are monitored
throughout the year; investigate variances with managers and report on these
recommending appropriate action. Work closely with the Rent Income Manager to
ensure that rents and service charges are reflected accurately.
1.2 Assist the Director of Finance with the annual budget preparation, working closely
with budget holders to set their budgets for the coming year.
1.3 Work closely with the Director of Finance and Managers to produce budget
reforecasts to provide an up to date prediction of the out-turn for the year, and
provide a basis from which to set next year’s budget and service charges.
1.4 Ensure quarterly and annual returns to funders and statutory authorities are co-
ordinated and prepared and that they are sent within the required time limit.
1.5 Produce cash flow forecasts and monitor SHP’s cash balances in order to ensure
funds are available when needed, and inform investment decisions. Monitor the
organisation’s cash inflows/outflows against forecast, and report any financial
irregularities to the Director of Finance.
1.6 Ensure that all major balance sheet accounts are reconciled regularly, including all
bank accounts.
1.7 Work with the Director of Finance to prepare year end statutory accounts. Liaise
with, and provide information and assistance to, the external auditors.
2 People management
2.1 Manage and develop the Finance Officer in line with all SHP people management
policies, including probation, supervision, appraisal and training. Ensure that they
perform their role efficiently and effectively, individually and as part of the Finance
team, to provide excellent service to their internal and external customers.
2.2 Work closely with the Director of Finance and Rent Income Manager to ensure that
the Finance team delivers a co-ordinated and responsive service to the organisation.
3 Financial policies and procedures
3.1 Develop and maintain financial policies and procedures ensuring that these keep
abreast of SHP’s business needs.
3.2 Comply with financial policies and procedures and ensure that all other staff in the
organisation understand and adhere to them.
4 Internal and external communications
4.1 Deal effectively and efficiently with queries from staff, and external enquirers.
4.2 Provide clear written reports, guidance and correspondence when needed.
4.3 Communicate regularly with budget holders regarding the provision of information,
to ensure that they are pro-active in managing their budgets and using the resources
available to them effectively and efficiently in delivering services to clients.
4.4 Provide induction and training for non-finance staff.
5 System development and process improvement
5.1 Work closely with senior managers to understand the nature of new business and
services. Ensure that financial systems and processes are in place to support them.
5.2 Ensure the accounting system, currently held on TAS Books, is adequately
maintained and developed to meet users’ current needs.
5.3 Ensure that any system changes (eg changes to the chart of accounts) are effectively
implemented and communicated to users of the accounting system.
5.4 Develop and maintain systems and processes to enable all activities under the
postholder’s responsibility to be carried out efficiently.
5.5 Participate as an occasional auditor of ISO audits of SHP services.
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6 Procurement
6.1 Procure and manage utilities for SHP’s offices and residential accommodation,
ensuring SHP receives value for money and that bills are paid on time.
6.2 Assist the Director of Finance and Chief Executive in the annual insurance renewal.
Manage the insurance claims process and ensure that records are maintained.
6.3 Manage rent payments on SHP’s offices, ensuring that rents and service charges are
paid on time. Work with the Director of Finance and the Facilities Manager to
ensure that action is taken to renew or replace leases well in advance of their end
dates.
This job profile is intended to reflect the main accountabilities of the post
and is not an exhaustive list of duties. The post holder may be required to
undertake other duties which are commensurate with the role.
Technical and professional know-how required for effective performance
 Professionally qualified accountant (CCAB)
 Ability to work and communicate well with colleagues in other disciplines, at all
levels, and with suppliers and professional advisors.
 Experience of managing staff.
 Experience of producing management accounts, and of analysing and explaining
variances.
 Experience of preparing year-end accounts from trial balance to balance sheet
 Experience of preparing cash flow forecasts.
 A good working knowledge of using spreadsheets to perform complex tasks
 Knowledge of the accounting principles and current accounting issues in the
sector
 Experience of procuring goods and services
 Experience of producing clear and concise written reports, including statistical
and financial information.
 Ability to plan and organise work in order to meet tight deadlines.
 Good record keeping and organising skills.
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Competencies Required For Effective Performance:
Competency
Analytical Thinking
(The ability to give
proper consideration
to problems and to
come up with good
solutions.)
Commitment and
Drive
(The ability to take the
initiative and achieve
targets and results)
Efficiency and
Effectiveness
(The ability to plan and
organise work so that
deadlines, targets and
standards are met
Teamworking
(The ability to work
cooperatively and
supportively with their
own team and other
teams across SHP)
What this looks like in practice
Solves complex and strategic problems
 Sees beyond the immediate issue.
 Considers the wider and strategic implications.
 Takes into account wider political, social and
economic factors.
 Is able to articulate abstract and complex
problems…
 Carries out analysis of complex information in
order to identify the main issues.
 Considers the whole process or situation from
different angles.
 Proposes new or original solutions.
Goes the extra mile
 Willingly take on extra tasks and/ or responsibilities
outside of their current role.
 Look for and enjoy new challenges and
opportunities.
 Achieve results through their own motivation and
drive.
 Starts and carries through new projects.
 Consistently achieve high standards for themselves
(and others).
Ensures that others deliver work on time and
to standards
 Communicates expectations of standards and
timescales to others.
 Holds others accountable for delivering on time and
to standards.
 Constructively and decisively deals with
performance issues.
 Allocates resources in line with organisational
priorities.
 Delegates tasks and projects effectively.
 Ensures that projects and initiatives are planned and
executed in conjunction with other departments.
Builds team spirit
 Acts to promote cooperation in the team.
 Emphasises the strengths of the team and builds on
them.
 Offers support and coaching when required.
 Proactively identifies and manages conflict within
the team.
 Takes collective responsibility for team actions and
decisions.
 Represents the team positively to others in SHP.
Level
3
3
3
2
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Effective
communication
(The ability to
communicate with
others in a cooperative
and sensitive way.)
Resilience
(The ability to deal
with situations with
clients and colleagues
with confidence.)
Leadership
(The ability to
motivate, inspire and
develop others)
Putting the
Customer First
(The willingness and
ability to deliver the
best possible person
centred service to
our customers customers may be
service users, RSLs,
statutory bodies,
colleagues in other
 Influences people inside and outside the
organisation
 Speaks with enthusiasm and conviction.
 Networks effectively inside and outside SHP.
 Adapts their style and approach to the needs of the
audience.
 Presents information so that others understand
and are engaged.
 Sells the benefits of their proposals to others.
 Finds win- win results for both parties in a
negotiation
Is assertive and self confident
 Presents self in a confident manner.
 Raises issues in a constructive way.
 Able to make clear decisions and act on them.
 Remains calm and self controlled in challenging
situations.
 Acts decisively and appropriately in a crisis.
Encourages and develops others
 Helps others to see what they can achieve and how
they could develop.
 Recognises and builds upon others strengths and
expertise.
 Praises individuals and the team for a job well done.
 Gives constructive feedback, both positive and
negative with evidence.
 Encourages others to state their views and
contribute to the team.
 Shares problems with the team and asks for their
input.
 Recognises when the team or individual is stuck and
works with them to find a way forward.
Finds positive solutions to meet customer
needs
 Asks for others’ ideas about how service can be
improved.
 Looks for ways of making procedures and systems
more customer friendly.
 Involves customers in continuously improving the
service
 Collaborates with other agencies and organisations
to promote joint working.
 Ensures that customer feedback effects real change
across SHP.
3
2
2
3
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departments etc.)
Embracing Change
and Innovation
(The willingness and
ability to adapt to
changing circumstances
and come up with new
and innovative ideas.)
Generates new ideas
 Challenges the way that things are done now and
proposes a better way.
 Comes up with creative solutions and ideas.
 Seeks new ways of working in partnerships.
 Asks for others ideas on how changes and new
ideas can be implemented.
 Looks for new opportunities for promoting SHP.
2
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