Short Service Worker Program
Program Objectives
• Identify short service workers (SSW)
• Acclimate new employees (SSW) to
the Brock and Host Facility’s work
site guidelines and expectations
• Establish key individuals as Mentors
and Program Administrators
• Develop and leverage a company wide Training Tool
• Implement a computer-based training module for program
overview and understanding
• Define Roles and Responsibilities for all levels of personnel
• Reduce overall Events to achieve Target Zero Performance!
Computer Based Training
• Two separate training
modules
• Specific training for
workers and Supervisors
• Outlines expectations of
program execution
• Knowledge check to
ensure understanding
Participant Overview
SHORT SERVICE WORKER (SSW) / At-Risk Employee (ARE)
• New to Brock or Less than 90 days experience at host facility (ARE: 6 Months)
• Gone from Brock or host facility for more than 6 months
• Exhibited lack of knowledge and needs to be retrained
SITE SAFETY MATURED PERSON (SSMP)
• Graduated from SSW program
• Demonstrates knowledge and understanding of program
• Lends support to short service worker
MENTOR / COACH
• Employee who has shown ability to help others meet expectations
• Will be assigned one or more SSW’s on site
• Responsible for day-to-day training and overall accountability of SSW
WORK SITE MANAGER
• Responsible for program implementation on site
• Assesses workload and develops staffing plan
• Accounts for all SSW’s on site
PROGRAM MONITOR
• Designated member of the EH&S team
• Receives ongoing feedback on program
• Works to ensure program success
Training Overview
Six Week Training Program
• Weeks 1-4: Focuses on general safety
requirements for working on-site
• Week 5: Discusses craft specific requirements
• Week 6: Additional training
and makeup
• Documented daily on a
Training Log
• Field verification with
knowledge checks
Level Identifiers
Short Service Worker/At-Risk Employees
Site Safety Matured Person
Mentor / Coach
Evaluation and Graduation
•
•
Weekly evaluations conducted by the Mentor
Feedback is provided by the SSMP and Mentor
•
•
Supervisor verifies the SSW’s progress
Training documentation reviewed for completion
•
•
Graduation ceremony is held acknowledging program graduates
Mentors acknowledged and recognized
GRADUATION!
Training
Requirements
Performance
Verification
& Feedback
Evaluation
&
Knowledge
Check
Benefits and Improvements
• Provides standardized training for new hires
consistent throughout the organization.
• Engages employees to ask question, seek
guidance and better understand the job
requirements.
• Promotes program ownership by all levels of
employees including site supervision.
• Reduced overall incidents by decreasing the
number of SSW events.
Short Service Worker Program