PT2520: Wild Wood Apartments Scenario
Wild Wood Apartments owns 20 different apartment complexes in Washington, Oregon, California, and
Idaho. Each apartment complex contains anywhere from 10 to 60 separate apartments of varying sizes.
All apartments are leased with a six-month or one-year lease.
It is the company’s practice to hire one of the tenants to manage each apartment complex. As managers,
they need to admit new tenants to the building, collect rents from existing tenants, and close out leases.
The manager also needs to maintain the apartments, conducting any repairs, replacements, or
renovations. These can be billed back to the parent company. For acting as manager, the tenant gets free
rent and a stipend. The stipend varies depending on the size of the apartment building.
Each manager is expected to send a report to the Wild Wood Apartments company headquarters in San
Francisco every quarter. This report summarizes the occupancy rate, the total revenues in rent, the total
expenses in maintenance and repairs, etc. Currently managers fill out a paper form and mail it back to
headquarters. Many apartment managers have complained that preparing this report is a very difficult and
time-consuming process. Also, the managers at corporate headquarters have expressed concerns about
the accuracy and verifiability of the reports.
To allay these concerns and to improve the ease and efficiency with which the apartment managers
conduct their daily business, the company is proposing the development of a centralized database that
the managers can use to track the daily business of their apartment building and to prepare their reports.
As a follow-up on your initial interview with the project coordinator, Wild Wood Apartments has agreed to
show you some samples of various forms and reports they use.
Lease Form: Tracks leases of one apartment complex
Apt #
201
110
306
102
209
Lease
Number
#201050109
#110060109
#306060109
#102060109
#209060109
Lessee Name
Charles Summers
Marilyn Newton
Janice Lewis
Larry Thomas
Mark Patterson
Start
Date
End Date
Rent Amount
5/1/2009 5/1/2010 $1,500.00
6/1/2009 12/1/2009 $1,200.00
6/1/2009 6/1/2010 $1,250.00
6/1/2009 6/1/2010 $1,250.00
6/1/2009 12/1/2009 $1,450.00
Deposit
$3,500.00
$2,900.00
$3,000.00
$3,000.00
$3,400.00
Current
1
1
1
1
1
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PT2520: Wild Wood Apartments Scenario
Rent Payment Form: Tracks rent payment of one apartment complex
Date
Name
7/1/2009
7/1/2009
7/1/2009
7/1/2009
7/1/2009
7/2/2009
7/2/2009
7/9/2009
Martin Scheller
Roberta Louise
Sue Tam
Laura Henderson
Thomas Jones
Shannon Hall
Bob Newton
Dennis Smith
Apartment Lease
Number
203 #203011208
311 #311060108
111
207 #207020209
110 #110010109
205 #205010109
104 #104030209
209
Amount paid
Late
$1,200.00
$1,400.00
$1,400.00
$1,350.00
$1,200.00
$1,350.00
$1,250.00
$1,400.00
X
Maintenance Request Form: Tracks requests for maintenance and apartment manager’s
resolution
Apt
Date
Problem
201
Left burner out
7/5/2009 on range
Water damage
from
overflowing
7/5/2009 bathtub
101
Dishwasher
7/6/2009 backing up
303
Type
Resolution
Res Date
BExpense Texpense
electrical
Electrician
rewired
7/10/2009
$150.00
$
7/21/2009
$200.00
$350.00
7/6/2009
$35.00
$
7/17/2008
$
7/20/2009
$690.00
207 7/15/2009 Hole in plaster
Replaced
flooring new
floor
tile
filter
clogged
plumbing cleared it
Patched
walls
hole
Refrigerator
113 7/15/2009 failed
utilities
new
refrigerator
-
-
-
$250.00
$
-
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PT2520: Wild Wood Apartments Scenario
Sample Quarterly Report, which each manager must turn in to the main office
Quarterly Report
Building#
Address
Quarter
Total Apartments
#12
1321 East Lake, Seattle, WA 98123
Spring
Year
2010
Currently Occupied
Percent No. Changing Tenants
45
40
89%
13
Revenues
Total Rent Revenue
175,500.00
Expenses
Utilities
Maintenance
Repairs
Insurance
New Tenant Cleaning
Wages
Total Expenses
2,450.00
11,298.00
9,790.00
5,340.00
10,400.00
19,200.00
58,478.00
Unrecovered Rents
3,200.00
Total Profit/Loss
113,822.00
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