Introduction Phase 1 Phase 2 Phase 3 Conclusion Innovation and Competition in Global ICT: Telecom equipment Marie Carpenter, Télécom Ecole de Management, France Japan Conference on Financial Institutions for Innovation and Development Co-sponsored by the Ford Foundation and Ritsumeikan University Ritsumeikan University, Osaka Ibaraki Campus July 30-31, 2015 Institut Mines-Télécom Introduction Phase 1 Phase 2 Phase 3 Conclusion The telecom equipment sector National champions • ‘Fostered’ during roll-outs of national networks Regular technological change • Hard to ‘predict’ winners Cyclical nature of investments • New generations of technology require significant capital investment followed by periods of low spending Increasing ‘globalisation’ of technological uptake • Harder to spread risk across different markets as increasingly rolling out networks at same time (ex. 4G) 2 Institut Mines-Télécom Introduction Phase 1 Phase 2 Phase 3 Conclusion Telecom equipment – flashback to 1998 ‘‘The Top 50 Telecommunications Equipment Companies in 1998’’ • Concentration, Wireless, and Internet Protocol Drive Largest Firms ─ ‘‘The futures of the leading companies depend on their ability to deliver new technologies at ‘Internet speed’. Strategic acquisitions are ever more essential’’ ─ ‘‘With more than 8,000 IP developers at Cisco, and at least that many working at Nortel and Lucent (combined), the 1,000 or so at Alcatel, GEC [Marconi], and Siemens are insufficient to deliver on their ambitions. ─ Ericsson, Fujitsu, and NEC face a similar task but are further behind.’’ (p.100) 3 Institut Mines-Télécom Introduction Phase 1 Phase 2 Phase 3 Conclusion Top 15 telecom equipment suppliers in 1998 7 from North America 5 from Europe • • • • • • • • • • • • Ericsson Alcatel Siemens Nokia GEC Marconi 2 from Asia • • 4 Institut Mines-Télécom NEC Fujitsu Lucent Motorola Nortel Networks Cisco Systems 3Com Hughes Electronics Qualcomm Introduction Phase 1 Phase 2 Phase 3 Conclusion At first glance, European equipment manufacturers appear to have lost ground Percentage of revenues of top 20 firms ($m): 1995-2014 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Asian telecom equipment suppliers North American telecom equipment suppliers European telecom equipment suppliers Source: compiled by author from various databases with estimates for certain years for Fujitsu, NEC ZTE and Huawei. 5 Institut Mines-Télécom Introduction Phase 1 Phase 2 Phase 3 Conclusion However, equipment manufacturing and handset manufacturing have become distinct activities Revenues of top 20 firms ($m): 1995-2014 450000 400000 350000 300000 250000 200000 150000 100000 50000 0 Total of all telecom equipment suppliers including handset manufacturers Total of telecom equipment suppliers (without Apple, Samsung, LG Uplus) Source: compiled by author from various databases with estimates for certain years for Fujitsu, NEC ZTE and Huawei. 6 Institut Mines-Télécom Introduction Phase 1 Phase 2 Phase 3 Conclusion Without handset manufacturers, the situation appears less clearcut Percentage of revenues of top 17 firms ($m): 1995-2014 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Asian telecom equipment suppliers (no Samsung, LG Uplus) North American telcom equipment suppliers (no Apple iPhone) European telecom equipment suppliers Source: compiled by author from various databases with estimates for certain years for Fujitsu, NEC ZTE and Huawei. 7 Institut Mines-Télécom Introduction Phase 1 Phase 2 Phase 3 Conclusion 20 years of convergence towards an IPdominated fixed & mobile telecom network Phase 1 • 1995-1999: boom times • Financialisation of North American telecom equipment firms as they seek to emulate Cisco Phase 2 • 2000-2008: bust and recovery via mobile in emerging markets • Disappearance of Lucent and Nortel (and Marconi) • Growth of pratice of stock buybacks in some firms Phase 3 • 2009-2014: stagnation in telcom equipment and growth in mobile driven by iPhone & emerging markets • Motorola Mobility sold to Google in 2012 • Nokia’s terminal business sold to Microsoft in 2013 8 Institut Mines-Télécom Introduction Phase 1 Phase 2 Phase 3 Conclusion Phase 1: 1995-1999 Cisco’s ‘New Economic Business Model’ (NEBM) Cisco • • world’s fastest growing company , dominated enterprise networking equipment and moved into service provider market Broad-based stock option compensation, innovation through ‘Aquisition & Development’ Lucent : 100-year old ‘start-up’ • Acquired Ascend for $24 billion (1999) Nortel: ‘90-degree turn’, • Acquiring Bay Networks for $9.1 billion (1998) Alcatel: ‘fabless’ • Acquired Newbridge Networks for $7.1 billion (2000) Marconi • Acquired Fore & RELTEC for $6 billion (1999) in cash! NEC & Fujitsu (Kushida, 2011) • 9 ‘Galapagos effect’ of tough national competition and strong national standards Institut Mines-Télécom Introduction Phase 1 Phase 2 Phase 3 Conclusion ‘Old economy’ companies need to support stock price to ‘finance’ acquisitions Value of acquisitions $bn: 1997-2000 35000 30000 25000 Nortel 20000 Lucent 15000 Alcatel 10000 Cisco 5000 0 1997 1998 1999 2000 Source: adapted from Carpenter, M., Lazonick, W and O’Sullivan, M., ‘The stock market and innovative capability in the New Economy: the optical networking industry’, Industrial and Corporate Change, Vol. 12, N° 5, p.1006. 10 Institut Mines-Télécom 10 Introduction Phase 1 Phase 2 Phase 3 Conclusion March 2000: Cisco is the world’s most valuable company: $541 billion capitalisation Market capitalisation index, 100 = January 1998 Institut Mines-Télécom 11 Introduction Phase 1 Phase 2 Phase 3 Conclusion Phase 1: 1995-1999 Impact of the NEBM on NA firm performance 140000 120000 100000 80000 60000 40000 20000 0 1995 1996 1997 1998 1999 2000 2001 2002 European telecom equipment suppliers North American telecom equipment suppliers Asian telecom equipment suppliers Unlike what was predicted and despite their lack of IP competencies, EU and Asian equipment suppliers are better positioned to survive the bust than Lucent and Nortel Source: compiled by author from various databases with estimates for certain years for Fujitsu, NEC ZTE and Huawei. 12 Institut Mines-Télécom Introduction Phase 1 Phase 2 Phase 3 Conclusion Phase 1: 1995-1999 The impact of the NEBM on firm performance When the bubble burst… Lucent and Nortel had destroyed themselves by trying to adopt the stock-market oriented NEBM model • (Lazonick & March, 2011 and Lazonick & March, forthcoming) European companies, Alcatel and Ericsson, resisted the adoption of the stock-market (financialized) dimensions of NEBM, and were much better positioned to navigate the collapse of the market in 2001 and 2002, but had to lay off tens of thousands. Alcatel was able, in 2006, to take over Lucent Ericsson, focusing on wireless infrastructure, emerged as the leading global competitor Siemens merged its telecom equipment division with Nokia’s in 2007 (and pulled out in 2013) 13 Institut Mines-Télécom 13 Introduction Phase 1 Phase 2 Phase 3 Conclusion Phase 2: 2000-2007 EU equipment suppliers benefit from mobile 140000 120000 100000 80000 60000 40000 20000 0 2000 2001 2002 2003 2004 2005 2006 2007 European telco suppliers North American teclo suppliers Asian telco suppliers Source: compiled by author from various databases with estimates for certain years for Fujitsu, NEC ZTE and Huawei. 14 Institut Mines-Télécom Nokia and Ericsson benefit from roll-out of mobile networks in emerging economies Developed markets suffer from overinvestment in fixed network during the telecom boom of the late 1990s Certain firms begin to use share repurchases Introduction Phase 1 Phase 2 Phase 3 Conclusion Phase 2: 2000-2007 The telecom ‘bust’ and Cisco? Stock price Ironically, Cisco’s lack of success to date in penetrating the operator market shielded them from worst effects of fall-out from telecom ‘bust’: - $2.2 billion inventory write-off, due to contracts signed with subcontractors - 2001: beginning of share buy-back ‘habit’ 15 Institut Mines-Télécom 15 Introduction Phase 1 Phase 2 Phase 3 Conclusion Cisco: an obsession with stock buybacks since 2002 = $6.85 billion/year on average (2002-2014) 12000 10000 buybacks $m 250 dividends $m buybacks/net income % 200 8000 150 6000 100 4000 50 2000 0 16 0 Institut Mines-Télécom 16 Introduction Phase 1 Phase 2 Phase 3 Conclusion Who else was pursuing buybacks during this phase (2001-2008)? Stock repurchases $m: 2001-2008 6 000 5 000 4 000 Nokia Motorola RIM (Blackberry) 3 000 2 000 1 000 0 2001 2002 2003 Source: annual reports 17 Institut Mines-Télécom 2004 2005 2006 2007 2008 Introduction Phase 1 Phase 2 Phase 3 Conclusion A period of successful growth on the part of mobile device companies accompanied by massive stock repurchases Nokia 12000 10000 8000 6000 4000 2000 0 2001 2002 2003 2004 2005 2006 2007 2008 Source: annual reports 18 Institut Mines-Télécom 20-F SEC Filing 2004: ‘‘In 2004, we introduced performance shares as the main element to our broad-based compensation programme..to further emphasize the performance element in employees’ long-term incentives’’ (20-F, p.100) ‘‘A smartphone is a new category of mobile device’’ (p.26) Introduction Phase 1 Phase 2 Phase 3 Conclusion A period of successful growth on the part of mobile device companies accompanied by massive stock repurchases Motorola 6000 5000 4000 3000 2000 1000 0 -1000 2001 2002 2003 2004 2005 2006 2007 2008 -2000 -3000 -4000 -5000 Source: annual reports 19 Institut Mines-Télécom Motorola Press Release, July 24 2006 "Motorola remains committed to providing growth and value for our stockholders. We have completed our first-ever share repurchase program almost 2 years ahead of schedule and we are immediately instituting a second share repurchase program”, Press Release, July 24 2006 Introduction Phase 1 Phase 2 Phase 3 Conclusion A period of successful growth on the part of mobile device companies accompanied by massive stock repurchases RIM (Blackberry) 4000 2000 0 -2000 2007 2008 2009 2010 2011 2012 2013 2014 -4000 -6000 -8000 Source: annual reports 20 Institut Mines-Télécom Toronto stock exchange forbade RIM from continuing to buy its own stock in May 2011 (Milstead, ‘‘RIM needs a software boost, not a share buyback’’, The Globe and Mail, May 2011) Introduction Phase 1 Phase 2 Phase 3 Conclusion Repurchases of stock followed by significant loss of revenues 80 000 70 000 60 000 50 000 40 000 30 000 20 000 10 000 0 21 Institut Mines-Télécom 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 Nokia Motorola BlackBerry Introduction Phase 1 Phase 2 Phase 3 Conclusion Phase 3: 2009-2014 Growth of telecom equipment firms who have Cisco been building innovative capabilities Revenues ($m): 1995-2014 180000 160000 140000 120000 Juniper Motorola Nokia Marconi Lucent Nortel Performance of 'financialised' firms Peformance of 'nonfinancialised' firms 100000 80000 60000 40000 20000 0 Source: compiled by author from various databases with estimates for certain years for Fujitsu, NEC ZTE and Huawei. 22 Institut Mines-Télécom Ericsson Alcatel Fujitsu NEC Huawei 22 ZTE Introduction Phase 1 Phase 2 Phase 3 Conclusion (Even) Cisco CEO’s mea culpa • On Apr. 5, 2011, after “disappointing the market” for two quarters, Cisco CEO Chambers told employees: “we have lost the accountability that has been the hallmark of our ability to execute consistently for our customers and our shareholders.” • From 2002 to 2014, Cisco expended $89 billion, 110% of net profits, on stock buybacks in an effort to boost its stock price. • Its buybacks over the 12 years were 1.45 times its R&D expenditures. • In Nov 2014, Cisco’s stock price was just 75% of its post2001 peak (Nov. 6, 2007) • & below that of its peer group • 18,000 jobs eliminated between 2011 and 2014 • “Restructuring” to optimise headcount 23 Institut Mines-Télécom Introduction Phase 1 Phase 2 Phase 3 Conclusion Despite $32 billion in buybacks (2009-2014) Institut Mines-Télécom 24 Introduction Phase 1 Phase 2 Phase 3 Conclusion Cisco’s missed opportunity 5/12/2012 “Oops! Five CEOs Who Should Have Already Been Fired (Cisco, GE, WalMart, Sears, Microsoft)” 1. 2. 3. 4. 5. Steve Ballmer, Microsoft Edward Lampert, Sears Holdings Mike Duke, Walmart Jeffrey Immelt, General Electric John Chambers, Cisco Systems “Mr. Chambers appears to have been great at operating Cisco as long as he was in a growth market. But since customers turned to cloud computing and greater use of mobile telephony networks Cisco has been unable to innovate, launch and grow new markets for cloud storage, services or applications. Mr. Chambers has reorganized the company 3 times – but it has been much like rearranging the deck chairs on the Titanic. Lots of confusion, but no improvement in results.” Institut Mines-Télécom 25 Introduction Phase 1 Phase 2 Phase 3 Conclusion Cisco’s missed opportunity: Huawei’s opportunity 60000 50000 40000 Huawei revenues Cisco revenues 30000 20000 10000 0 Source: compiled by author from various databases with estimates for certain years for Huawei. 26 Institut Mines-Télécom Introduction Phase 1 Phase 2 Phase 3 Conclusion Huawei: n° 1 telecom equipment manufacturer in 2014 Source: Infonetic’s Telecom Vendor Scorecard, August 2013 27 Institut Mines-Télécom 27 Introduction Phase 1 Phase 2 Phase 3 Conclusion Cisco’s difficulties entering new segments: Example of the optical networking sector Poor integration of acquisitions post-bubble Pushing all-IP solution, not wanted by telcos Reluctance to invest in plant and equipment: • • Cisco and Huawei’s optical-related patent applications (1993-2012) testing of complex systems Upstream components Unwilling to acquire ‘incumbent’ Nortel in 2009 Withdrawal of R&D resources from sector before return in 2012 with Coreoptics acquisition Source: USPTO. 28 Institut Mines-Télécom 28 Introduction Phase 1 Phase 2 Phase 3 Conclusion ON market share remains stagnant for Cisco but grows for Huawei (& ZTE, Infinera, Ciena) Optical Transport Equipment Market Share (1998-2010) Source: Dell’Oro 29 Institut Mines-Télécom 29 Introduction Phase 1 Phase 2 Phase 3 Conclusion Existing businesses also at threat as internal R&D ‘in competition’ with spin-ins Mario Mazzola, Prem Jain, and Luca Cafiero • • • • Crescendo Andiamo Nueva Insieme $2.38 bn for their companies Jayshee Ullal, VP of Cisco’s Data Center Tech Group left in 2011: “it's a nightmare when the guy in the next cubicle is a multimillionaire and you aren't, because you weren't chosen” 30 Institut Mines-Télécom Introduction Phase 1 Phase 2 Phase 3 Conclusion Technology leaders in telecom equipment, 2013 Cisco appears in 3 out of 16 categories Ericsson appears in 8 Huawei appears in 10 31 Institut Mines-Télécom 31 Introduction Phase 1 Phase 2 Phase 3 Conclusion 2015-2025…who has the innovative capabilities needed for the converging landscape? Huawei’s phenomenal (mostly organic) growth continues Cisco struggles with its ‘‘growth through acquisition’’ strategy 32 Institut Mines-Télécom Introduction Phase 1 Phase 2 Phase 3 Conclusion Ericsson’s 10-year transformation, 2003-2013 from hardware to software Source: Steve Saunders ‘My Ericsson Epiphay’ Light Reading, April 2 2015 http://www.lightreading.com/data-center/cloud-strategies/my-ericsson-epiphany-/a/d-id/714836 33 Institut Mines-Télécom 33 Introduction Phase 1 Phase 2 Phase 3 Conclusion Conclusions & further research 450000 400000 350000 300000 250000 200000 150000 100000 50000 0 Asian telecom equipment suppliers North American telecom equipment suppliers European telecom equipment suppliers 34 Institut Mines-Télécom 34 Introduction Phase 1 Phase 2 Phase 3 Conclusion Conclusions & further research 450000 400000 Phase 1 Phase 2 Phase 3 350000 300000 250000 200000 150000 100000 50000 0 Asian telecom equipment suppliers North American telecom equipment suppliers European telecom equipment suppliers 35 Institut Mines-Télécom 35 Introduction Phase 1 Phase 2 Phase 3 Conclusion Conclusions & further research 450000 400000 Phase 1 Phase 2 Phase 3 350000 300000 250000 200000 150000 100000 50000 0 Asian telecom equipment suppliers North American telecom equipment suppliers European telecom equipment suppliers 36 Institut Mines-Télécom 36 Introduction Phase 1 Phase 2 Phase 3 Conclusion Conclusions & further research 450000 400000 Phase 1 Phase 2 Phase 3 350000 300000 250000 200000 150000 100000 50000 0 Asian telecom equipment suppliers North American telecom equipment suppliers European telecom equipment suppliers 37 Institut Mines-Télécom 37 Introduction Phase 1 Phase 2 Phase 3 Conclusion Why (and how) does this financialisation happen? In Dec. 1999, the Spectrum report that questions what to do with the ‘‘unprecedented industry prosperity [that] is fueling a pile of more than $20 billion in liquid assets on the balance sheet of the leading equipment suppliers?’’ • pay dividends but few of these companies do • purchase of small companies but prefer to use stock • buy back debt but most companies have avoided • a cushion for bad times but ‘no sign of a downturn’ (!) • ‘top up’ earnings but already robust • buy back shares in a soft market but ‘little need’ • make more investments in equipment but not necessary • invest in start ups but firm becomes a venture capitalist ‘’What is the purpose of keeping so much cash? No one is saying’’ 38 Institut Mines-Télécom Introduction Phase 1 Phase 2 Phase 3 Conclusion Conclusions & further research Buybacks limit resources available to acquire necessary architectural control & account control Buybacks erode organizational integration of personnel into cumulative and collective learning process Enter lower margin businesses to develop customer solutions (Huawei handsets) Manufacture key components for differentiation Propose solutions that solve customers’ problems even if heavy investment necessary Build work-force skills in move from hardware to software Reward employees equitably Keep sufficient level of manufacturing of critical technologies in-house Seek high-level competencies in product/service overlaps On-going study of Cisco and its move into SDN & the cloud In-depth comparative studies of Huawei (Feng, Lazonick & Li), Ericsson (Glimstedt) and Alcatel-Lucent (Carpenter) 39 Institut Mines-Télécom 39 Introduction Phase 1 Phase 2 Phase 3 Conclusion Conclusions & further research Buybacks limit resources available to acquire necessary architectural control & account control Buybacks erode organizational integration of personnel into cumulative and collective learning process Enter lower margin businesses to develop customer solutions (Huawei handsets) Manufacture key components for differentiation Propose solutions that solve customers’ problems even if heavy investment necessary Build work-force skills in move from hardware to software Reward employees equitably Keep sufficient level of manufacturing of critical technologies in-house Seek high-level competencies in product/service overlaps On-going study of Cisco and its move into SDN & the cloud In-depth comparative studies of Huawei (Feng, Lazonick & Li), Ericsson (Glimstedt) and Alcatel-Lucent (Carpenter) 40 Institut Mines-Télécom 40