Chapter Eleven
Enhancing
Union-Management
Relations
© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Learning Objectives
1. Explain how and why labor unions came into being
2. Discuss the sources of unions’ negotiating power and
3.
4.
5.
6.
7.
trends in union membership
Identify the main focus of several major pieces of labormanagement legislation
Enumerate the steps involved in forming a union and
show how the National Labor Relations Board is involved
in the process
Describe the basic elements in the collective-bargaining
process
Identify the major issues covered in a union-management
contract
Explain the primary bargaining tools available to unions
and management
© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Union-Management Relations

Define and discuss
• Labor Union
• Union-Management (Labor) Relations

Be prepared to discuss the historical
development of labor unions
•
•
•
•
Craft Union
Knights of Labor
American Federation of Labor (AFL)
Industrial Workers of the World (IWW)
© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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The Historical Development of Unions (cont’d)

Be able to discuss the evolution of
contemporary labor organizations
• Industrial Union
• Congress of Industrial Organizations (CIO)
• AFL-CIO

How have the popularity of and membership
levels of labor unions changed over time?
© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Organized Labor Today

Be able to discuss the state of Union
Membership today
• What industries have the most unionized employees?
• What percentage of the workforce is unionized?

Define

AFL-CIO
• Teamsters
• United Steelworkers (USW)
• United Auto Workers (UAW)
© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Union-Management Partnerships

How has the relationship between Unions and
Management changed over time?
• What benefits do management gain from
having a unionized workforce?
• What are the drawbacks of unionized
employees?
© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Labor-Management Legislation

Know the major legislation related to labor
unions
• Norris-LaGuardia Act (1932)
• National Labor Relations Act / Wagner Act (1935)
• Labor-Management Relations Act /
Taft-Hartley Act (1947)
• Fair Labor Standards Act (1938)
• Landrum-Griffin Act (1959)
© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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The Unionization Process

What are the reasons that some employees join
unions?

What are the steps in forming a union?

What are complicating factors in union
formation?

Define
• Bargaining Unit
• Jurisdiction
© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Forming a Union and Collective Bargaining

What is the NLRB?

What is its role in labor unions?

Define Collective Bargaining
• What are the steps involved?
• What is the difference between a First Contract and
Later Contracts?
© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Union-Management Contract Issues

Know the different issues related to Employee
Pay and Working Hours
•
•
•
•
•
•
•
•
Forms of pay
Magnitude of pay
Pay determinants
Overtime
Special hourly rates for weekend/holiday work
Premium pay
Starting times
Meal and work breaks
© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Union-Management Contract Issues (cont’d)

Be prepared to discuss Security issues
• For the individual
• For the union

What are Management’s Rights?
• Do union and management priorities ever
clash?

Know the Steps in Resolving a Grievance
• What parties are involved in each of these
steps?
© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Union and Management
Negotiating Tools

Know what Strikes are, the forms they take and
why they occur
• Picketing
• Wildcat strike

What are Slowdowns and Boycotts?
• How do they differ from strikes?
© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Resolving Disputes

Know the means of resolving labor disputes

Define
•
•
•
•
Lockout
Strikebreaker
Mediation
Arbitration
© 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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