Topic 2
Human Resources
Human Resource Planning
Learning Objectives
• Evaluate strategies for developing future human
resources
• Discuss different methods of recruitment, training,
appraisal and dismissal
• Describe reasons for and consequences of changing work
patterns and practices
• HL – Analyse the impact on business of legal employment
rights
• HL – Examine how recruitment, training and appraisal can
help achieve workforce planning targets
• HL – Analyse the consequences of changing work patterns
and practices on business
• HL – Apply Handy’s Shamrock organisation theory
Training
Why do you think people need training?
What are the benefits of training employees?
What are the different types of training?
• Induction training to introduce somebody to the organisation
• On-the-job training in the work-place
• Off-the-job training with a specialist training provider
What could be the advantages and disadvantages of these?
Performance
Appraisal Form
Carry out a peer
appraisal of the work of
one of your classmates!
Would you give him/her a
promotion or a pay-rise?
Why do managers do appraisals?
It’s all about performance management!
• To assess an employee’s performance
• To identify training and development needs
• Identify barriers that hinder their performance
• Set new targets and goals
• Help employees reflect on their work
• Praise staff for good work
• Assess staff for promotions and pay rises
• Should be a continuos process
How do we do appraisals?
• Essay appraisals are done by your manager
• Upwards appraisals are done by you, about your
manager
• 360 degree appraisals are done by everybody else
about you!
• A rating system uses a numeric scale to grade
your work
• Management by Objectives (MBO) checks that
you met your objectives
• Peer appraisal is when your workmates appraise
you
• Self-appraisal is when you appraise yourself
Dismissal and Redundancy
Dismissal
• When an employee’s contract is terminated
because they didn’t do their job properly, or they
broke the contract rules.
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–
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Incompetence
Misconduct or unacceptable behaviour, e.g. bullying
Gross misconduct e.g. coming to work drunk
Legal requirements e.g. lying on your resume
• Unfair dismissal
– When you lost your job unfairly
– You might receive compensation or get your job back
Dismissal and Redundancy
Redundancy / Retrenchments / Lay-offs
• When the company can’t afford to pay the
worker anymore, or the job position becomes
unnecessary.
– Voluntary redundancy
– Compulsory redundancy
• Sometimes staff are redeployed instead of
making them redundant.