Organizational Behavior
Lecture 31
Recap from Lecture 1
1. Describe what managers do.
2. Define organizational behavior (OB).
3. Explain the value of the systematic study of
OB.
4. Identify the contributions made by major
behavioral science disciplines to OB.
5. List the major challenges and opportunities
for managers to use OB concepts.
Recap from Lecture 2
• Model of Employee Behavior
• Major Categories of Employee Behavior
• External Influences on Employee Behavior
– Factors in the External Environment
– Factors in the Work Environment
• Internal Factors that Influence Employee
Behavior
– Attitudes
– Knowledge, Skills and Abilities (KSAs)
Recap from Lecture 3
– Main Components of Attitudes
– Does behavior always follow from attitudes
– What are major job attitudes
– Measuring job satisfaction
– How satisfied people are with their jobs?
– Impact of satisfied and dissatisfied people on
workplace
– Job satisfaction and National culture
Recap from Lecture 4
• What is personality and personality traits?
• Measuring Personality
• Determinants of Personality
– Heredity
– Environmental
– Situational
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The Myers-Briggs Type Indicator
Big-Five Personality Traits
Personality Traits and outcomes
Core self-evaluations
– Self esteem
– Locus of control
Recap from Lecture 4
• Other personality traits
– Machiavellianism (Mach)
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Self-Monitoring
Risk-Taking
Type A and Type B personality
Proactive Personality
Self-Efficacy
Political Skills
• Person-Job Fit
• Conclusions
Recap from Lecture 5
• What is motivation
• Motivation theories
– Maslow’s Need Theory
– ERG Theory
– Theory X and Theory Y
– Two-factor Theory
Recap from Lecture 6
• Motivation theories
– McClelland’s Theory of Needs
– Cognitive Evaluations Theory
– Goal Setting Theory
Recap from Lecture 7
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Goal Setting Theory
MBO as application of Goal Setting
Self-efficacy Theory
Reinforcement Theory
Equity Theory
Justice and Equity Theory
Expectancy Theory
Implications for Managers
Recap from Lecture 8
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Job Characteristics Model
How can Jobs be Redesigned?
Alternative Work Arrangements
Conclusions
Recap from Lecture 9
• Employee Involvement
– Participative Management
– Representative Participation
– Quality Circles
• Linking Employee Involvement programs & Motivation
Theories
• Using Rewards to Motivate Employees
• What to Pay: establishing a Pay Structure
• How to Pay: Rewarding individual Employees Through
Variable-Pay Programs
– Piece-Rate Pay
– Merit Based Pay
Recap from Lecture 9
– Bonuses
– Skill Based Pay
– Profit-sharing plans
– Gain –sharing
– Employee Stock Ownership Plans
• Global Implications