Mick Burns - Debra Moore Associates

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A commissioning perspective increasing user involvement to achieve better outcomes

Mick Burns

Secure Services Commissioning Team

Yorkshire and the Humber Specialised

Commissioning Group

NHS Yorkshire and the Humber

5.17m population

(NoS

2007 PCT population estimates)

14 PCTs (North,

West, East and South

Yorkshire and North and North East Lincs)

Regional Commissioning Structure

Overseen by Specialised Commissioning Group

Specialised Commissioning Team

Secure Services (plus a bit of Specialist Mental

Health) Commissioning Team

All high, medium and low secure services

PCT consortium arrangements including financial risk share

All activity managed via NHS standard MH contract budget for 201011 circa £130m

Current Secure in-patient population (month 5 2010 -11)

Placement

High Secure

Medium Secure

Low Secure

Total

No of in-patients No of providers

97 3

290

378

765 38

11

24

Secure Services Commissioning Team –

Team Structure

Associate Director – 1 WTE

Assistant Director (Finance 0.6 WTE)

Senior Commissioning Manager -2 WTE

Regional Forensic Case Manager – 5 WTE

Involvement Leads 1.6 WTE

Information Staff 2 WTE

Admin Staff 2.6 WTE

Activity managed across 25 contracts

Involvement in SSCT

‘Democratisation’ of mental health services since NSF

Two posts partly funded by PCTs partly funded by providers

Involvement Strategy ‘Reaching Joint

Solutions’

“Involvement is a bit like spinach: no one is against it in principle because it is good for you, but not everyone eats it”

Involvement in SSCT cont.

RJS sets framework for involvement at 3 levels

– Individual Level

– Ward/Unit Level

– Strategic Level

Involvement monitored through

Involvement network ‘ i4i ’ (Improvement through Involvement)

Background to CQUIN development in Yorkshire and the Humber

Commissioning for outcomes

– Improved mental wellbeing

– Reduced Risk

– Therapeutic Use of Environment

– Social Inclusion

– Quality of Life

User Defined initiatives for improvement

– Advanced Directives

– CPA Standards

– Complete Dining Experience

CQUINS 2009-2010

Introduction of system for recording and monitoring outcomes

Demonstration of 25 hours meaningful activity (DH best practice)

Introduction of ‘My Future Plan’ advanced directive developed by Y&H i4i network

Introduction of CPA standards developed by Y&H i4i network

CQUIN value 0.5% of contract value as part of 2.2% uplift

CQUINS 2010-2011

90% target for use of HONOS secure and HCR-20

Introduction of tool to measure therapeutic use of environment (Essen CES)

Services to develop involvement and personalisation strategy in partnership with service users

Year 2 of CPA standard implementation, introduction of dining standards from user audit ‘complete dining experience’

Build on 25 hours structured activity plan through i4i network

Service implementation of recognised recovery planning tool

CQUIN equivalent to 1.5% of contract value with no uplift

CQUINS 2011-2012

Still under development, suggested themes

– Linking outcomes to model pathway

– Project re ‘choice and responsibility’ user defined

– Staff development programme (in support of increased involvement agenda), user led audits

– Primary Health

– Involvement for carers

– Standardisation of drug and alcohol interventions

Essen CES, Dining Experience and Recovery

Tool will roll over from previous year

Unclear as to value of CQUIN

Advantages to user defined CQUIN schemes

Users see real benefit of involvement through inclusion within contract

Programme of involvement energises service users improves engagement with staff in services

Real change in culture within services, collaborative working becoming more of a reality

Services are starting to innovate

CQUIN development has helped to consolidate service network

Unclear as yet whether outcomes have improved but process has been helpful in itself

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